Commingle provides total customer engagement services to hotels, restaurants and spas

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Lodging Interactive, an award-winning digital marketing, reputation management and social media marketing agency exclusively serving the hospitality industry since 2001, today announced the launch of its updated coMMingle services. coMMingle provides enhanced customer reputation management and social media marketing services to hotels, restaurants and spas.

“Over the past six months, we have invested heavily in the ‘reboot’ of CoMMingle to ensure that we continue to meet the ever-changing technology landscape and the needs of our hospitality customers,” said DJ Vallauri, Founder and CEO of Lodging Interactive. “Since 2006 we have written and responded to over 5,000,000 customer reviews for our clients and while that is impressive, it is important that we continually invest in our operations and technology teams to deliver the most value proposition. higher to our customers.”

With a full technology stack deployed, CoMMingle continuously fetches guest reviews from over 140 global OTA, hotel and restaurant guest review sites, including many guest reviews from major hotel brands.

Source: Interactive HostingSource: Interactive Hosting
Source: Interactive Hosting

“Our CoMMingle customer review reporting platform provides an in-depth understanding of the performance of real estate service attributes and compares this data to the customer’s competitive landscape.” added Mr. Vallauri.

Features CoMMingle Guest Review Responses

Starting at just $45 per month, includes:

  • 140 global exam sites monitored 24/7.
  • Our team writes customer reviews 7 days a week.
  • Immediate property escalations for crisis situations.
  • Personalized replies to customer comments – no predefined replies.
  • Customer Approval of All Responses to Reviews Prior to Publication.
  • In-depth semantic reports with compset benchmarking.
  • No long term deal, cancel anytime.
  • The price is proportional to the volume.

The Company has also improved its CoMMingle social media management platforms and now includes weekly social media calendars with easy posting pre-approvals for customers via secure tokenized links. “Customers can now approve or request changes to their social media posts with one click on their tokenized links without having to log in with a username and password,” Mr. Vallauri said. “This is a huge time saver for our clients as it streamlines their social media planning processes while keeping our clients involved every step of the way.”

ComMingle Social Media Management Features

Starting at just $545 per month, includes:

  • Marketing and management Facebook, Instagram and LinkedIn.
  • Includes monthly ad budget – no credit card needed.
  • Custom graphics are included in social media posts.
  • Monitoring of community and UGC messages with management of user rights.
  • Weekly social media post schedule with client approval.
  • Full monthly KPI reporting and analysis.
  • Account management with team strategy calls.
  • On-site social media photography.

Click here to find out how CoMMingle can benefit your hotel, restaurant and spa. You can also call the company at 877-291-4411 ext. 704 or email [email protected].

About Interactive Hosting

Since 2001, Lodging Interactive has been a leading provider of digital marketing services for the hospitality industry. Clients include select services, full-service branded properties and independent luxury hotels and resorts worldwide.

Lodging Interactive is the parent company of coMMinglethe company’s social media marketing and reputation management division, which serves hundreds of hotels, restaurants, spas and management companies.

The Company also provides subscription-based website development and digital marketing services through its HotelSiteXPRESS offer. The service is based on a “pay-as-you-go” model and does not require any capital investment from the hotel.

Lodging Interactive is a winner of the HSMAI Adrian Award and has won awards from the International Academy of Visual Arts, Interactive Media Awards, Horizon Interactive Awards, Web Marketing Association, Academy of Interactive and Visual Arts and Magellan Award from Travel Weekly. industry leader.

For more information please contact [email protected], 877-291-4411 ext. 704, or visit the company’s website LodgingInteractive.com.

DJ Vallauri
Founding President
+1 877 291 4411

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